Terms of service

Terms of Service

Chikan Ivory

Last updated: 1st Jan'2026

Welcome to Chikan Ivory. By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully.


1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or using the site under supervision of a guardian.

We reserve the right to refuse service to anyone for any reason at any time.


2. Products & Craftsmanship

All products at Chikan Ivory are handcrafted chikankari pieces made by skilled artisans.

  • Slight variations in embroidery, texture, or color are natural and not considered defects.

  • Colors may appear slightly different due to screen settings and lighting.

We strive to display product details as accurately as possible.


3. Pricing & Payments

  • All prices are listed in INR (or selected currency).

  • We reserve the right to modify prices without prior notice.

  • Orders will only be processed after successful payment confirmation.

  • Cash on Delivery (if available) may include verification before dispatch.


4. Orders & Cancellations

  • Orders can be canceled within 12 hours of placing the order.

  • Once shipped, cancellations are not possible.

  • We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.


5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Chikan Ivory is not liable for delays caused by third-party shipping providers.


6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Please review that page before placing your order.


7. Intellectual Property

All content on this website — including logo, images, designs, product descriptions, and branding — is the property of Chikan Ivory.

Unauthorized use, reproduction, or distribution is strictly prohibited.


8. Limitation of Liability

Chikan Ivory shall not be liable for:

  • Indirect or incidental damages

  • Losses resulting from misuse of products

  • Delays beyond our control

Our maximum liability shall not exceed the amount paid for the purchased product.


9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.


10. Contact Information

For any questions regarding these Terms, please contact:

📩 business@chikanivory.com