Returns may be accepted if:

• The request is made within 7 days of delivery
• The item is unused, unwashed, and in original condition
• All tags and packaging are intact

To request a return, please contact us at business@chikanivory.com.

Exchanges may be available for size or product issues, subject to stock availability.

Customers may be responsible for return shipping costs unless the item received is defective or incorrect.

The following items are not eligible for return or exchange:

• Custom or made-to-order pieces
• Final sale items
• Items that have been worn, washed, or damaged after delivery

Once the returned item is received and inspected, eligible refunds will be processed to the original payment method.