Shipping policy

Shipping Policy

Chikan Ivory

Last updated: 1st Jan'26

At Chikan Ivory, every piece is carefully handcrafted and quality-checked before it reaches you.

Order Processing Time

  • Orders are processed within 1–3 business days.

  • During peak seasons or sales, processing may take slightly longer.

  • Orders are not processed on Sundays or public holidays.

You will receive a confirmation email once your order is shipped.

Domestic Shipping (India)

  • Estimated delivery time: 3–7 business days after dispatch.

  • Delivery timelines may vary depending on your location.

  • Cash on Delivery (if available) orders may require confirmation before dispatch.

International Shipping

  • Estimated delivery time: 7–14 business days depending on destination.

  • Shipping charges are calculated at checkout.

  • Customs duties, import taxes, or additional charges (if applicable) must be borne by the customer.

We are not responsible for delays caused by customs clearance processes.

Shipping Charges

  • Shipping fees (if applicable) are displayed at checkout.

  • Free shipping may be offered during promotional periods.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment in real time.

Delivery Delays

While we strive for timely delivery, Chikan Ivory is not responsible for delays caused by:

  • Courier partner issues

  • Weather conditions

  • Natural disruptions

  • Incorrect shipping address provided by the customer

Please ensure your shipping details are accurate at checkout.

Incorrect or Incomplete Address

If an order is returned due to an incorrect address:

  • Reshipping charges will apply.

  • Refunds (if requested) will exclude shipping costs.

Crafted with Grace. Delivered with Care.

For shipping-related queries, contact: business@chikanivory.com